Magnetic Customer Experience

Dr. Chip R. Bell leads us through one of his Magnetic Customer Experience course modules and has helped many Fortune 100 companies dramatically enhance their bottom lines and marketplace reputations through innovative customer-centric strategies that address the needs of today’s picky, fickle, vocal customers. Dr. Bell’s keynotes reveal the best practices from the organizations leading the customer loyalty charge, giving audiences powerful cutting-edge ideas and unique strategies they can immediately put into practice.

Outline of Lessons
  • Lesson 1: Magnetic Caring
  • Lesson 2: Magnetic Seeing
  • Lesson 3: Magnetic Energizing
  • Lesson 4: Magnetic Hosting
  • Lesson 5: Magnetic Listening
  • Lesson 6: Magnetic Caretaking
  • Lesson 7: Magnetic Promise-Keeping
  • Lesson 8: Magnetic Repairing
  • Lesson 9: Magnetic Teaming
  • Lesson 10: Magnetic Story-Hunting