Dr. Chip R. Bell has helped many Fortune 100 companies dramatically enhance their bottom lines and marketplace reputations through innovative customer-centric strategies that address the needs of today’s picky, fickle, vocal customers. Dr. Bell’s keynotes reveal the best practices from the organizations leading the customer loyalty charge, giving audiences powerful cutting-edge ideas and unique strategies they can immediately put into practice. Always customer-centered, Bell customizes all his presentations to meet unique organizational needs through a background study, pre-event conference call, and phone interviews to better understand specific audience challenges.

He is considered a world-renowned authority on customer loyalty and service innovation. In fact, Global Gurus ranked him in 2023 for the ninth straight year in a row in the top ten keynote speakers in the world on customer experience.